About

If you are dedicating time and resources to responding to repetitive questions about your service, products, processes, or company, our AI powered customer support agents can be transformative for you, freeing up time and saving money.

 

At Advance AI, we are dedicated to transforming the way you communicate with your customers and leads. Our mission is to enhance your customer interactions across multiple channels – webchat, phone answering, email responding, and WhatsApp chat – ensuring seamless and efficient customer service.

Perhaps you need to support clients through a process, or respond to pre-sale enquiries. Our comprehensive suite of AI-powered customer responding channels is designed to enhance your business’s communication and efficiency, freeing up your time and providing a better, easier, friendly, accurate experience for your customers.

 

Our intuitive, conversational AI agents engage users, automate your support channels, and help generate new leads, either by capturing contact info or by prompting an action such as purchasing or booking a call.

 

AI chat technology is fast becoming an integral part of communication between businesses and their customers. Always available, ready to handle customer queries conversationally and accurately 24/7. No more missed calls, customers on hold, menu options, call centres, or hours spent dealing with your inbox.

 

  • 84% of companies believe that AI chat will gain importance for customer communication (CCW)
  • By 2027, webchat will become the primary customer support channel for a quarter of all companies (Gartner).
  • AI chat can increases sales by 67% according to business leaders (Outgrow)

Free up your team’s time to focus on high value tasks and convert more of your pre-sale enquiries into sales. Customised with your information, branding, and calls to action, our automated customer support solutions help your customers to find the information they’re looking for, pre or post sale.

 

Discover how our innovative technology can automate and transform your customer interactions today.

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